iOS or Android phone or tablet with Internet access
Key Facts
The Alarm.com app brings your alarm system, cameras and compatible smart devices together in a single interface. You can check the status of your property, arm or disarm the system, watch live camera feeds, review clips, answer the video doorbell, lock the door and adjust the thermostat. Custom notifications let you know when something important happens, without having to constantly watch the app. Available controls, alerts and devices depend on your plan and the equipment installed.
Stay in control of security, video and your smart home remotely
Alarm.com platform, Qolsys panel, Wi‑Fi and cellular network depending on the service
Main Features
- Remote arming and disarming
- Live status of doors, windows and sensors
- Instant, customizable notifications
- Live video and recorded clip playback
- Smart video alerts for people, vehicles and animals depending on the camera
- Up to 3,000 video clips per month depending on the plan
- Talk to visitors through the video doorbell
- Locking, unlocking and lock code management
- Control of thermostats, smart plugs and compatible devices
- Scenes and automations
- Event and access history
- Multiple users and properties depending on the service
How It Works, Technology and Installation
Alarm.com · smart security mobile app
Here is what the equipment does, how it communicates and what to check before installation.
Connection
The app communicates with your Alarm.com service and displays the status of your property.
Control
You arm, disarm, watch video or control an authorized device.
Automation
Rules and scenes coordinate your alarm, access, video and home automation.
Technical Specifications
- Devices
- Compatible iOS and Android
- Security
- Protected account and authentication depending on configuration
- Access
- Mobile Internet or Wi‑Fi
- Video
- Live, clips and analytics depending on the plan
- Control
- Compatible alarm, access and home automation
- Users
- Customizable permissions and codes
Recommended Setup
- Download the official Alarm.com app
- Activate the account provided with your service
- Enable only the notifications you need
Possible Alerts
- Alarm, disarming or access
- Person, vehicle or animal detected
- Open door, leak, temperature or device offline
Maintenance and Limitations
Exact features vary depending on the Alarm.com plan, user permissions and installed devices. An Internet connection is required for remote control; alarm transmission from the panel can continue over the cellular network depending on the service.
Professional validation: the exact model, its range, power supply and compatibility with your panel are confirmed before installation.
FREQUENTLY ASKED QUESTIONS
Questions About the Alarm.com App
Is it compatible with my alarm system?
Compatibility depends on the exact panel model, its radio frequency and the Alarm.com service activated. Solution Alarme Plus validates these elements before confirming the equipment.
Where does this equipment need to be installed?
On an iOS or Android phone or tablet with Internet access. The official Alarm.com app is installed from the App Store or Google Play, then connects to the account provided with your service.
Will I receive alerts on my phone?
Alarm, disarming or access; person, vehicle or animal detected; open door, leak, temperature or device offline. Available notifications and their customization depend on your configuration and chosen plan.